Purpose/Description-

 

The Certified Medical Assistant is responsible for:

• Assisting the specialty provider with basic patient care and medical procedures.
• Assisting with directing patient care coordination in the clinic and with the surgery coordinator, follow up for labs, ordering imaging.
• Ensuring site lab compliance with Department of Health (DOH) Regulations.
• Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality.

 

Education and Experience-

 

Education:

 

High school graduate or G.E.D. equivalent.

Graduation from an accredited Medical Assisting program, CMA preferred or Associates degree with a healthcare focus or current enrollment in CMA program, one of the above required. 

Knowledge of third-party payor requirements preferred.

Strong aptitude for detail, and ability to work independently, required.

Strong organizational, problem solving, communication and interpersonal skills required.

Skill in using a PC required.

Happy and positive thinking, able to project this attitude around others.

Must exhibit passion for outstanding results and compassion for those we work with and serve.

Flexible & adaptable nature to work in a continuously evolving environment.

Team player.

Excellent communication and bedside manner

Passion for helping others.

 

 

Experience:

 

At least (1) year as a Certified Medical Assistant required.

 

 

Duties and Responsibilities-

 

Essential Duties:

 

Electronic data entry into EHR.

Rooms patients to exam room for provider.

Prepares patients for examination by taking blood pressure, O2 saturation, pulse and weight, and reporting patient history summary.

Prepare patient for injection by following sterile procedure protocol.

Assist physicians with injections and minor procedures.

Removal/application of wound dressings and splints.

Cast removal.

Facilitate orders of diagnostic test to outside facilities to include referrals.

Orders x-rays per physician protocol.

Records patient medical histories to EHR via portal or written health history.

Management of prescription requests and reconcile medications in EHR.

Facilitate urgent lab orders and test results.

Triage all phone calls and messages for level of urgency.

Keeps supplies ready by inventorying stock for exam rooms.

Clean and organize work area and exam rooms.

Removes sutures and staples and Performs dressing changes.

Performs check-out procedures such as review of orders, CQM’s and sending summaries to patient portal.

Additional duties as assigned.

 

 

Other Skills:

 

Skill in operating computer.

Skill in answering telephone in a pleasant and helpful manner.

Skill in attention-to-detail and accuracy.

Skill in dealing with people.

 

 

Knowledge:

 

• Must demonstrate strong customer service, organizational, technical, and communication skills.

• Must have basic computer knowledge, keyboarding skills, and office equipment.

• Knowledge of medical terminology.

• Ability to handle multiple priorities and concerns easily while working in a busy, multidisciplinary setting.

• Ability to work both within a team setting and independently, utilizing time effectively with a minimum of supervision.

 

 

Coquille Valley Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coquille Valley Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Coquille Valley Health expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Coquille Valley Health’s employees to perform their job duties may result in discipline up to and including discharge.