Minimum Qualifications

Education

• High School Diploma or GED Required.

• Associates degree or equivalent combination of education and work experience preferred.

• Current Basic Life Support (BLS) certification for healthcare providers required.

Experience

• One year related work experience preferred.

Other Requirements

• Maintains basic knowledge of sterile technique sufficient to support imaging procedures under the direction of a technologist or other licensed clinical staff member.

• Basic computer skills and the ability to understand medical and surgical terminology.

Essential Duties

Patient Preparation and Care

• Greets and checks in patients, confirms two patient identifiers, reviews examination preparation, and explains studies to the patient in a clear manner according to department protocol or technologist guidance.

• Provides patients and families with appropriate information and resources while maintaining a caring, professional manner; offers warm blankets and other appropriate comfort measures.

• Prepares patients for imaging by assisting with gowns, ensuring jewelry or metal objects are removed when required, and securing personal belongings.

• Positions patients according to technologist direction, maintains positioning during procedures, and promotes patient comfort.

• Observes patients for signs of distress, including dizziness, anxiety, or pain; promptly reports concerns to appropriate clinical staff and stays with patients who need reassurance or monitoring before or after imaging.

• Assists adult, geriatric, adolescent, pediatric, injured, and mobility-limited patients with assigned support activities for which the coordinator has received appropriate training and department authorization.

Imaging and Technologist Support

• Assists technologists with diagnostic imaging examinations and procedures and remains competent in assigned examination-support functions.

• Works in a variety of imaging sections and supports CT, MRI, X-ray, ultrasound, mammography, DXA, and other assigned imaging or clinical-service workflows according to operational needs.

• Sets up imaging rooms and equipment for scheduled examinations, including appropriate isolation precautions and the availability of radiation shielding.

• Prepares the next patient and examination area in advance to support continuous workflow between examinations.

• Assists with portable imaging runs, including helping position bed-bound patients and bringing equipment to bedside locations.

• Serves as a chaperone for ultrasound examinations when requested.

Orders, Scheduling, and Workflow Coordination

• Checks imaging orders for complete information.

• Independently contacts referring providers to clarify incomplete or unclear imaging orders and requests corrected orders according to department protocol or technologist guidance.

• Refers all new, revised, or corrected medical orders to appropriately licensed personnel for receipt and processing; the coordinator does not receive or modify medical orders.

• Obtains sufficient information to determine whether a procedure should be performed immediately or within a specified time frame, following established protocols.

• Schedules STAT examinations as needed and helps prioritize STAT and routine cases according to urgency, established protocols, and technologist direction.

• Schedules imaging appointments that require coordination with other specialty areas, handles radiology appointment rescheduling according to department procedures, and coordinates imaging with services such as surgery and wound care.

• Communicates with the radiologist workflow team to correct workflow errors.

• Registers new providers with the radiologist group when requested, including Corepoint requests.

• Routes faxes to the appropriate imaging modalities for protocoling as part of standard clerical workflow.

• Communicates with the emergency department, nurses, providers, scheduling staff, and other departments regarding patient readiness and examination timing.

• Organizes work assignments according to department protocols and direction from the manager or supervising technologist.

• Assists the manager in maintaining the staff schedule.

• Reviews the next day's schedule and prepares appropriate non-clinical materials and workflow information in advance.

Patient Transport and Department Logistics

• Safely transports patients to and from imaging areas by wheelchair, gurney, bed, cart, or stretcher.

• Uses appropriate lifting and transfer devices and follows established safety protocols when moving or positioning patients.

• Locates and coordinates patients across the emergency department, inpatient units, surgery, clinics, waiting areas, and other departments as needed.

• Keeps hallways, transport routes, imaging rooms, and work areas clear and organized.

Clerical and Information-System Support

• Performs standard clerical work in radiology, including recordkeeping, answering and routing telephone calls, managing voicemail, entering patient data, and handling routine paperwork.

• Scans documents and uploads them to the appropriate patient records.

• Uploads and processes imaging discs according to department procedures.

• Pending Compliance Approval: Enters completed examination and billing information into designated systems according to department procedures, based on documentation or confirmation from the performing technologist.

• Uses radiographic equipment, computers, software, and assigned department systems appropriately.

• Uses the reporting system when assigned to mammography workflows.

Equipment, Rooms, and Supplies

• Cleans and sanitizes imaging equipment and examination rooms according to infection-control procedures.

• Stocks, rotates, and dates supplies, linen, gloves, gowns, contrast materials, and other department items.

• Maintains organized inventory and orders or requests supplies according to department procedures.

• Notifies appropriate staff when equipment malfunctions or other equipment issues are identified.

Coquille Valley Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coquille Valley Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Coquille Valley Hospital expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Coquille Valley Hospital’s employees to perform their job duties may result in discipline up to and including discharge.